Third party integration support - AI detection - Home Assistant

[t maciek_382830390239374]

Hi!

When can we expect that AI detection enabled cameras will have a proper third party alarm propagation capabilities? 
I want to connect it to Home Assistant using github -> fwestenberg/reolink_dev/, but proper operations is not possible without Reolink's actions
I know that there is Basic Notification Interface but it is buggy, does not support https and AI detection.
It's a blocker for me to extend the Reolink's fleet, and definitely a blocker to those who are looking for new surveillance smart home solution

[Reolink Fiona]

@t-maciek_382830390239374 This is our API file. Can you check? https://www.reddit.com/r/reolinkcam/comments/rd847e/reolink_camera_api_user_guide_dec10_2021/

[t maciek_382830390239374]

@reolink-fiona this api is not enough. it does not have capability to register a https webhook to be triggered when AI detect an event. This api allow to pull the device state but this is not enough - it causing events to be lots what is not acceptable!

[Reolink Fiona]

@t-maciek_382830390239374 Thank you for your feedback. I will forward your request to our product team to seek possibilities.

[t maciek_382830390239374]

@reolink-fiona This issue has been already submitted to you a few times, by support ticket and this forum - and nothing has ben done.

How the team reacted for this request? Will and ween it be implemented ?

[Reolink Fiona]

@t-maciek_382830390239374 This demand has been transferred to the product team. I have talked to the team and it is not in our short plan now. If there is any news, I will let you know.

[cian gogarty_385355712094342]

@reolink-fiona Thanks for your update and thanks for checking with the product team.
Just adding another +1 on this. The ability to able to integrate with third party applications using something like webhooks would be a huge improvement and allow for loads of possibilities when combined with a platform like home assistant.

Just to be clear, I dont think we are asking for a full supported third party integration, just for the camera's/nvrs to support webhooks which trigger on events such as motion/ai detections. Open to correction from others though

[accbay09_397285589647501]

@reolink-fiona Hi Fiona, thanks for your response. Please keep pushing it for a better interoperability between Reolink products and Home Assistant. There are a large number of users who are using fwestenberg/reolink_dev/ to make Reolink cameras and nvrs to work with Home Assistant. A richer API can make Reolink products more competitive than other CCTV systems!

[maciekcctv_535647773335735]

@reolink-fiona +1 for this functionality!

[fddsa_535668511310077]

+1
@reolink-fiona I wold love to see his soon

[lbs2reolink]

@t-maciek_382830390239374 This demand has been transferred to the product team. I have talked to the team and it is not in our short plan now. If there is any news, I will let you know.

• me too +1

[matt_537636431360149]

@reolink-fiona Hello! Long time Reolink User here. I not only use your Camera's Personally on both my Home and My Business, but I also Resell your camera's to Clients all over the Las Vegas Valley. I have now started Integrating Home Assistant into my Client's Home's and Business', and this Request of improving the API to allow your users to tie in the AI Detection to home assistant is EXACTLY what I am looking for. I am having to sell my Client's Cameras that are far inferior to yours simply because they tie in better with Home Assistant, which gives the client an overall better experience, even though the Picture quality is not up to snuff. I do not want to have to do this, you make great Cameras with awesome features at an accessible price point, but you have competitors both on the Cheaper end and more expensive end that are offering a more complete API to tie into Home Assistant. Please move this request up your chain, I think you will find the Home Assistant Community will start recommending your camera's a whole lot more, allowing you sell even more of your inventory, simply by making it easier to integrate your Camera's Features into Home Assistant. I also personally will be selling a lot more of your camera's again the minute this happens. Please let your Dev team know this is something a lot of us are begging for. Thank You!

[julian_424615461200057]

@reolink-fiona, +1 for this Third Party API feature for AI detection. Thanks for supporting us.

[rikyunreal_533652699627660]

Hi Fiona,
I own a Reolink NVR and I am also an Home Assistant user.
I truly hope that the support team will work on this feature as soon as possible.
Thank you in advance

[diazwatson_370858755969251]

I also would love this functionality

[mirek_535374729212152]

Lack of this feature is what is blocking me from changing my legacy CCTV setup into Reolink. I wonder if there are any workarounds for this issue?

[aglader85_450503121047736]

Give us this! Its 2022... a proper API is basic for most stuff today!

[Reolink Fiona]

@aglader85_450503121047736
You can know about our API file here, https://www.reddit.com/r/reolinkcam/comments/rd847e/reolink_camera_api_user_guide_dec10_2021/.

[t maciek_382830390239374]

@reolink-fiona This API is not complete and does not allow to implement basic surveillance workflow - react on detection alert 

Yours commercial says Make Security ... , but how we can even say about security if you API is not able to inform about such core think like person or vehicle detection.

[j_papoutsis_347941205315790]

+1 to this request. Third Party integration of AI detection events is a very important feature.

[ted_537260233187480]

Hello

I also use Home Assistant, please add me to the list or requestees:

@reolink-fiona please extend the API by including camera/NVR webhooks over HTTPS for AI/motion events in particular.

Thank you for your consideration.

[reolink_336836589879522]

Yes, please. Integrations between systems is a must have, I hate to pull status from api url instead of getting proper push/we hook capabilities.

[christenson brandon_430319355764911]

Please add my interest to this feature request. Getting AI detections into home automation systems like Home Assistant is becoming table stakes in the security camera industry and Reolink needs to implement a solution to keep pace.

[Michael_33236646033]

I also am highly interested in webhooks or any other integration that would let it tie into Home Assistant. That is a major feature that would significantly add value to the RLC-823a I have, and would greatly improve the probability that I would purchase additional Reolink cameras with AI detection capability.

[rick guthier_537739712827617]

+1 to this request. Third Party integration of AI detection events is a very important feature, thanks.

[Reolink Fiona]

Hi everyone, the webhook has been in our evaluation process now. But it may need some time to complete. Thank you for all your feedback. If there is any news, I will let you know.

[jacke_538140886311135]

@reolink-fiona +1 for enabling proper Reolink and home assistant integration 🤩

[t maciek_382830390239374]

@reolink-fiona any updates in this topic ?

[omnia spartuid_538146516459767]

@Reolink-Fiona +1 for enabling proper Reolink and home assistant integration too!

[Wiredcharlie_371267279483131]

Might help:

https://community.reolink.com/topic/3522/third-party-integration-workaround

[jacke_538140886311135]

@wiredcharlie_371267279483131 Thanks for sharing this we us

• what the reliability of this solution? I
• is there a lag of receiving the notification by HA ?

there is also another workaround using email and SMTP serwer but it is not working perfect github com/fwestenberg/reolink_dev/pull/453

[Wiredcharlie_371267279483131]

@wiredcharlie_371267279483131 Thanks for sharing this we us what the reliability of this solution? Iis there a lag of receiving the notification by HA ?there is also another workaround using email and SMTP serwer but it is not working perfect github com/fwestenberg/reolink_dev/pull/453

Works perfectly, for me!

[Péter_302959915475116]

@Reolink-Fiona +1 for this Third Party API feature for AI detection.

[jdecker91_536930304155797]

+1 for this feature!

[peter rudiger_542500471845001]

+1 for a fully working home assistant integration. Hoe, this will be 2022...

[gabrielvilloldo_501282817773793]

+1 please add this integration, it's a MUST for Home-Assistant

[mm.nygaard]

I have several Reolink camaras, and the AI is a game changer for me - however, if I cant integrate it towards home assistant, its is useless.
So either an official Reolink integration or this webhook fix so we can use "fwestenberg/reolink_dev".

+1 on this issue. It is a must fix, or many users will find other brands that can fulfill this need.

[gregology_487809630838978]

+1, I would buy a few more cameras if Reolink fixed this. Cheers Team!