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    How Do I Delete A Camera Name On Channel #7?

    Reolink Client & APP
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    • bbugaski_390328908112013
      bbugaski last edited by bbugaski_390328908112013

      How am I able to delete a Camera name for an unused camera that is no longer connected to channel #7 I do NOT see any camera name when viewing through the NVR directly, but see this camera name displayed on both the Android app as well as my Windows Desktop app. I have attached a picture. Thanks.

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        • Crimp On_62210811129
          Crimp On @bbugaski last edited by

          @bbugaski_390328908112013 Quite a puzzle. Ordinarily, selecting the "Gear" icon brings up a menu where the last item (bottom) is "Delete Camera".
          I have an extra camera on the Reolink app on my Android phone that wants me to "Enter user name and password". The gear icon allows me to delete that camera even though it is not physically connected to anything.

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          • bbugaski_390328908112013
            bbugaski @Crimp On last edited by bbugaski_390328908112013

            @crimp-on_62210811129

            I had a defective camera that Reolink replaced under warranty. When I connected it to the NVR I had the ability to "replace" an existing camera, which is why you see two cameras with the same name (but one is disconnected.)

            I never used the Windows or Android app to do this, I used a mouse connected directly to the NVR. And in the NVR's view on a television, there is no name for channel 7 and 8 since no cameras are connected.

            I am also running the latest non-beta versions of the Reolink app on my phone and desktop computer as well.

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