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camera settings export

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vigy last edited by

I'm currently trying to resolve some issues directly with the support. They ask multiple times for camera settings - screenshots. Why? Isn't there a way to retrieve such information in a complex way in form of an export? Or bar code or QR code that would contain crucial information about camera settings? - excluding personal information in regards to GDPR.
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Reolink Fiona @vigy last edited by

@vigy_591093180735512 When troubleshooting, we will use the least info to solve the issue first. And there is a setting named diagnostic log in the settings>> maintenance.

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