Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Top #ReolinkCaptures Awards
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Learn More

    Reolink updates Learn More

    Meet Reolink at IFA 2024! Learn More

    Reolink Q&A Learn More

    RLC-823A Connection to Synology broken since firmware update

    Discussion About Products
    rlc-823a synology
    4
    4
    831
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • user_609316315234431_609316315234431
      Oliver last edited by user_609316315234431_609316315234431

      RLC-823A was recording with Synology Surveillance Station (currently installed: 9.0.2-10054 on DS420+)
      till I updated the firmware of the RLC-823A to v3.1.0.956_22041511_v1.0.0.30.

      Deleting and re-adding the camera did not help. I tried with correct IP address, https/443 or http/80, < FW v3.1.0.987_...
      and for sure correct user credentials. But the connection tests always reports no connection to (no video stream from) the camera.

      I activated http (additionally to https) and tried with http/80 w/o success. Tried with Firmware < or >= v3.1.0.976_22051212_v1.0.0.30 settings.

      Is there anybody operting the RLC-823A with the mentioned firmware with Synology Surveillance Station or has any idea what needs to be changed?
      Under network settings ONVIF is disabled and cannot be activated (dark grey).

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        View 0 replies
      • John_350143387672724
        John last edited by John_350143387672724

        Try enabling both: RTSP & ONVIF.

        Reply Quote
        Share
        • Share this Post
        • Facebook
        • Twitter
        • copy the link
          Copied!
        0
          View 0 replies
        • user_622500207865866_622500207865866
          user_622500207865866 last edited by

          Is your Synology DSM and Surveillance Station app up to date?

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
            View 0 replies
          • marc_171205014204628
            marc last edited by

            I have the same issue, anyone found a fix so far ?

            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
              View 0 replies
            • First post
              Last post
            All Categories
            Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
            Never miss Reolink hot deals, news, and updates tailored for you.

            Thanks for your subscription!

            Please enter a valid email address.

            Oops… Something went wrong. Please try again later.

            You are already subscribed to this email list. :)

            Submission failed. Please try again later.

            Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

            Copyright 2025 © Reolink All Rights Reserved.

            Welcome Back!

            Hi there! Join the Commnunity to get all the latest news, tips and more!

            Join Now