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3D Zoom missing on RLC-823A (works fine in 16x model)
We have both at the RLC-823A and the RLC-823A 16x. Finally the 3D Zoom made into the MacOs-App and the web browser. Unfortunately the 3D Zoom button/functionality is available only for the 16x model... Is this a bug? How to fix this? Plus – this is a MUST HAVE for the iOS App too!Learn More -
Rlc-823a, need help with Human detection
Hello, i wonder is there a setting that rlc 823a would start folowing person if only half or less is visible. Im using this cam for my wide parking lot surveillance infront of my workshop. Most of the time parking is full and when people walking between cars only head and maybe chest are visible soLearn More -
RLC-823A v3.1.0.2217 auto focus issue
Not sure if I'm the only one that's experiencing this issue, my RLC-823A randomly looses focus not sure why it's happening I've now enabled continues recording to try maybe catch a clip and see what occurs when the camera randomly looses focusLearn More -
RLC-823A v3.1.0.2217 more detailed firmware release notes
Hi would it be possible to get more details around all the bug fixes and changes on this new firmware version?Learn More -
Rlc-823a energy consumption
Hello, I want to make a mini solar system to power my rlc-823a. It says 24w 2v max but I don’t think i need a big battery for that. Did anyone measure the average daily energy consumption of an rlc-823a? It would be of great helpLearn More -
PTZ – possible to navigate via "point and click"...?
We recently switched from Axis to Reolink (RLC-823A) – great camera, great camera and (except for the missing 21x optical zoom) only one thing we can't figure out or find... Is there any way to use PTZ functions via simply selecting a point on screen? No matter what: finger-touch on the smartphone,Learn More -
Re-arrange PTZ preset points in App / Web interface
We have new RLC-823A (coming form Axis) – GREAT camera! Question: Is there a way to re-arrange the PTZ preset points in the app or corresponding web interface (like drag 'n drop)?Learn More -
RLC-823A Spotlight not working on motion
Hi, If I've understood the current setup in the client for Spotlight, there is a Night Mode configuration which has 3 settings, Off/Auto/On as scheduled, which I have it set to Auto. In this instance, the spotlight should auto turn on when an alarm event is triggered (person and vehicle detection tLearn More -
Reolink Review 10/10
Reolink Review A Truly 10/10 Perfect Bundle For Most Square Or Rectangle Homes A 8Ch POE NVR System For 247 Recording Up To 12TB Online Or Offline With 2 RLC-823A For Watching The Front Street And The Alley Way With Full Control Over Pan/Tilt With 5x Zoom Add 4 RLC-811A One On Each Of The 4 CornersLearn More -
Timelapse download not working on Windows and Android App for RLC-823A
Hi All, before doing a Support request, I want to ask the community for help: I did several Time-Lapse Videos with my RLC-823A. The file size is between 0.8GB and 5GB. When trying to download them with the mobile app (android) it seems the download stucks at latest 600MB... and even after more thanLearn More -
RLC-823A Connection to Synology broken since firmware update
RLC-823A was recording with Synology Surveillance Station (currently installed: 9.0.2-10054 on DS420+) till I updated the firmware of the RLC-823A to v3.1.0.956_22041511_v1.0.0.30. Deleting and re-adding the camera did not help. I tried with correct IP address, https/443 or http/80, < FW v3.1.0.987Learn More