Motion Sensitivity Range and Acuracy

[heath_55709665715]

I think you should work on the accuracy and range of motion sensitivity in all your cameras. I have two RLC411WS cameras and an Argus ECO. All of them are very difficult to find a compromise in sensitivity. By the time I get captures of actual animal or person activity I am also recording moving shadows and bugs.

The Argus ECO is so slow to start recording it often captures my gate closing AFTER a vehicle has passed. If I set the sensitivity up to capture animal and people movement I get constant videos of moving shadows and bugs along with a dead battery. Even when I set the sensitivity to max it will sometimes record my gate closing after I have opened it and passed through but not capture the action of me opening the gate and passing through.

I have a Wyze Cam Pan camera that is dead on accurate so this can and is being done with a less expensive camera. It will detect and record motion from 100 ft away with very few false recordings.

[Cynthia_124785627824270]

We are quite sorry about the situation. Your issue may need technical help.

Could you please contact our support team by sending an email to support@reolink.com?

They will help you with the issue.

[wleibrook_480642943336579]

@cynthia_124785627824270 IUnfortuantely I have had similar issues adn when I contacted support to help with settings adjustments they were no help. It would be helpful if there were a Detailed instructional video of adjusting sensitivities, object sizes , ect. I have not found anythign on this site so far to help with precision adjustments.

[Reolink Fiona]

@wleibrook_480642943336579 Hello, there, you can refer to this article first to learn How to Configure Motion Detection Sensitivity for Reolink Cameras:
https://support.reolink.com/hc/en-us/articles/360006992493-How-to-Configure-Motion-Detection-Sensitivity-for-Reolink-Cameras

As for the specific adjustments, you can also let our support team help you to test and choose the suitable ones.