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    RLC-823A - patrol not taking shortest route

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    • cody-konijn_610071588766265
      cody-konijn last edited by

      I have a RLC-823A camera connected to an NVR. I am trying to setup a patrol however it doesn't take the shortest route between points for some reason. I have read that I should update the firmware of the camera but this is not possible because I can only update the firmware of the NVR which I have already done. How can I solve this issue?

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        • Martin Kistell_73972976554167
          Martin Kistell @cody-konijn last edited by

          @cody-konijn_610071588766265 To update firmware on camera from NVR, pop the firmware for camera onto a USB put it into usb socket in the back of the NVR. Goto System / Maintenance / then select Upgrade IPC.
          This will update your cameras firmware.

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          • cody-konijn_610071588766265
            cody-konijn @Martin Kistell last edited by

            @martin-kistell_73972976554167 I can't find an Upgrade IPC on the windows nor android version. I did however find this button on an old youtube video of reolink where they used a seemingly older version of the app.

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