Video doorbell issue.

[AndrewAdventure_658285543473233]

Hi, testing Wifi doorbell since couple of days and what a noticed so far, that push notifications are delayed a few seconds and live video streaming is very unstable.
What’s your thoughts guys?

[joseph_1979]

@andrewadventure_658285543473233 I have the WIFI doorbell and don't have the issue of unstable video streaming. If you are experiencing this I think it is a WIFI issue. Ensure that the upload speed is more than 15Mbps and there aren't a lot of devices on the selected WIFI channel. Try to use the 5G Hz band if the signal is strong.

Similarly don't expect an immediate push notification......it may take a few seconds (say 2 to 5s for powered cams and may increase to 8 sec for battery operated cams). In a nutshell the camera forwards the message to the Reolink message server which in turn sends a trigger push (using the token) to Google FCM (assuming Android smartphone and the smartphone has registered to FCM and received a token (you can see this in the system log) which is passed to Reolink application server). FCM pushes the notification message to your mobile operator (assuming your smartphone is on 4G) and the operator packet core pages your mobile. Your smartphone acknowledges this and the packet core forwards the push message notification to your mobile. I kept it very simple and at very high level.

[md]

@andrewadventure_658285543473233 Do you have mechanical chimes and used the provided wires to bypass them? What's your transformer specs? It may not be powerful enough. Is your wifi signal strong enough?