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    Can you speed up Alerts?

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    • alanvogt_86923749957850
      alanvogt last edited by

      I have a number of Reolink Cameras, including the new Argus PT 2K and they all have a reasonably long delay before the alert is received to the Reolink App - A good 8 second delay.
      This delay means that people or vehicles could be out of the camera view before an alert is received.
      Is there a way to improve (reduce) this delay?



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        • Reolink Lorenz
          Lorenz @alanvogt last edited by

          @alanvogt_86923749957850 Hello there, thank you for the suggestion. We do plan to add a pre-alarm feature to the smart battery cameras, including the Argus PT 2K, with a future firmware update.

          With this feature, you will receive a push notification as long as the camera detects motion. When the new firmware is available, we will let you know.

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          • RIPRengineer
            The Public's Radio Engineer @Lorenz last edited by

            @reolink-lorenz Was this feature ever added? I have found that my Argus PT does not actually record anything until the moving object / person is almost completely out of the field of view of the camera. It's not very useful at all. Seems like the lag time between when a person is detected and when recording starts is at least three or four seconds, maybe more like five or six.

            For reference, I'm trying to capture video of anyone walking (in either direction, but especially from right to left) on the gravel path in this screencap below. The camera is maybe 8-10ft above ground, which is about as low as I can go without making it too easy for someone to grab at and mess with (and they will). It's mounted to the tree that's just visible in the bottom left, and the path is within 1ft of the tree.

            Camera info
            UID: 95270004P4PT7Z1X
            Build: 22061301
            H/W: BIPC_523MIX32M35SD94MP
            F/W: v3.0.0.1045_22061301
            Details: BIPC_523MIX32M35SD94MPS19E0W911

            undefined

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            • RIPRengineer
              The Public's Radio Engineer @The Public's Radio Engineer last edited by

              @riprengineer Oh one more: I used a SanDisk SDSQUA4-400G-GN6MA 400GB Ultra microSDXC card. (UHS-I Memory Card with Adapter - 120MB/s, C10, U1, Full HD, A1)

              This page (https://support.reolink.com/hc/en-us/articles/900002154746-The-Battery-Powered-Camera-Starts-Recording-Too-Late) recommends a 16 or 32GB SD Card, which seems absurdly little capacity to me, but does it really make that big a difference in the time-until-recording speed? The camera and SD card are both new, purchased and installed in early November 2022.

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              • joseph_1979
                Joseph Global Moderator @The Public's Radio Engineer last edited by joseph_1979

                @riprengineer According to its spec, the Argus 2K PT supports up to 128GB SDXC card. It's useless putting a 400GB card. Battery operated cams have to start from cold mode when triggered and it takes some 5 to 8 seconds to receive the push message notification.

                You need a cam with a wider FOV like the Duo 2 WIFI battery operated cam. Since your preference is for people coming from right to left, can you install the camera along the path in this direction?

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