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Hi all - I have recently purchased 2 x Reolink RLC-510WA cameras. Both set via wifi to motion record to a Synology NAS - so far so good. The problem is the 25 FPS and Bit Rate 4096 instantly drop to approx 8-10 FPS and Bit Rate to approx 1500 when they go into IR mode at night. I have two other cameras from another manufacturer and they hold both the FPS and Bit Rate 24/7.
All the Ports are open - RMTP, HTTP, HTTPS, RTSP, ONVIF. Under the Camera Stream Settings I do not have the option to 'fix' the Bit Rate.
So any suggestions welcome as at the moment the cameras will need to be returned. Thanks for reading.Reply QuoteShare0- Share this Post
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Attached a couple of screenshots showing the drop in FPS and Bit Rate - one during daytime and one during night.
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@user_701308247294204_701308247294204 Some RLC cameras have a setting at the bottom of the Stream section:
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@crimp-on_62210811129 I took a screen shot of the "Stream" settings, which appeared correctly in the editor, and then when I "Submit" is says "Undefined".
Reolink's forum software is not in my "Top Ten" right now. -
@crimp-on_62210811129 eh he he......... I agree.
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@crimp-on_62210811129
Thank you for responding. There were no additional settings under the 'Stream' area mode. However Reolink have sent me a firmware update which is not yet available on their website. I now have an additional setting - Frame Rate Mode which I have set to Constant.
Will see how it goes when darkness falls.
PS - just noticed my reply is in bold caps - have tried to edit but still bold caps. Looks rude which it's certainly not.
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I've seen comments about this issue on a couple of youtube videos like this one. https://youtu.be/XXoTH1-78iA?t=880
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@perkins-tony_647500713214819
Reporting in as it may help others. Reolink sent me a link for a firmware update not yet available on their website. I applied it to both cameras and now all is fine. So anyone else having this problem I suggest dropping Reolink support for the update.
In conclusion, unlike other companies I could mention, the support from Reolink has been both prompt and helpful so 5 stars to them. -
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Let’s talk about what sets apart before you download it. With its user-friendly interface and exceptional sound quality, ViMusic offers a top-notch experience.
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Ensure the Surveillance Station package is installed and configured on your Synology NAS.
Reolink
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Hi all - I have recently purchased 2 x Reolink RLC-510WA cameras. Both set via wifi to motion record to a Synology NAS - so far so good. The problem is the 25 FPS and Bit Rate 4096 instantly drop to approx 8-10 FPS and Bit Rate to approx 1500 when they go into IR mode at night. I have two other cameras from another manufacturer and they hold both the FPS and Bit Rate 24/7.
All the Ports are open - RMTP, HTTP, HTTPS, RTSP, ONVIF. Under the Camera Stream Settings I do not have the option to 'fix' the Bit Rate.
So any suggestions welcome as at the moment the cameras will need to be returned. Thanks for reading. -
I've seen comments about this issue on a couple of youtube videos like this one. https://youtu.be/XXoTH1-78iA?t=880
-
Let’s talk about what sets apart before you download it. With its user-friendly interface and exceptional sound quality, ViMusic offers a top-notch experience.
-
Ensure the Surveillance Station package is installed and configured on your Synology NAS.