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Duo wifi flood light does not turn on with motion at night

Reolink Client & APP

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pkkart last edited by

Duo wifi flood light does not turn on with motion at night.

But I can turn it on manually with both app and from my pc.
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pkkart @pkkart last edited by

edit: Motion will cause a record to start but no floodlight which is set to auto at night

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Lorenz @pkkart last edited by

@pkkart_249219123806424 Hello pkkart, thank you for the feedback. We may need further info to locate the issue. Please usbmit a request with the link below and our team will reply asap.

https://support.reolink.com/hc/en-us/requests/new/

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Joseph Global Moderator @pkkart last edited by

@pkkart_249219123806424 I think there is sufficient ambient light which inhibits the switching on of the floodlight. Can you bring it inside the house in a dark room and see if the floodlight is triggered?

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