Trackmix - need pan/tilt limits to stop self-blinding at night

[Ben L_363180304232580]

I have a Trackmix camera, it works well. However at night time it has a habit of blinding itself by panning around until the surface it's mounted on comes into the field of view, at that point the IR lights just reflect back to the camera and it's game over.

We need to be able to set limits on the camera's pan (and tilt) such that it stops before this happens.

[joseph_1979]

@ben-l_363180304232580 There is the horizontal range under Detection Alarm. Ensure you have the latest firmware. Go to Reolink download center and check it out.

[Reolink Lorenz]

@ben-l_363180304232580 Hi Ben, you may check this post out.
https://community.reolink.com/topic/4521/trackmix-new-firmware-update-auto-tracking-range-tracking-schedule?post_id=17755