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    RLC-823A v3.1.0.2217 auto focus issue

    Discussion About Products
    rlc-823a auto-focus issue problem
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    • DemiG0D-MNE
      DemiG0D-MNE last edited by

      Not sure if I'm the only one that's experiencing this issue, my RLC-823A randomly looses focus not sure why it's happening I've now enabled continues recording to try maybe catch a clip and see what occurs when the camera randomly looses focus

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        • DemiG0D-MNE
          DemiG0D-MNE @DemiG0D-MNE last edited by DemiG0D-MNE

          this is before it lost focus this morning
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          • DemiG0D-MNE
            DemiG0D-MNE @DemiG0D-MNE last edited by DemiG0D-MNE

            this is as it's loosing focus not sure what happens that causes it to loose focus

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            • DemiG0D-MNE
              DemiG0D-MNE @DemiG0D-MNE last edited by DemiG0D-MNE

              the problem is that it never recovers automatically when it's out of focus, if I don't notice it, it will then be out of focus for hours or day, in this instance cause it's in the morning I only realized there was a problem with the camera 8 hours later

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              • joseph_1979
                Joseph Global Moderator @DemiG0D-MNE last edited by

                @demig0d-mne This has been solved through a firmware upgrade. Email Reolink support.

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