POE video doorbell: also send a still image with doorbell press Push notifications

[Steven_738981743145089]

Reolink already can send push notifications for doorbell presses, I would also appreciate if they can send a still image of who is at the door as well, as it would be handy to see on my watch or phone notification.

I tried Pushover, but it was far too slow to be useful. Reolink push notifications are quicker, and snapshots can be saved on the device, maybe only allow such an option when an sdCard is in use?

[joseph_1979]

@steven_738981743145089 Rich notification is only allowed for doorbell WIFI and this is against a subscription. The preference showed by most members is to have a VOIP callout. Basically Reolink has to deploy SIP application servers which when alerted from the doorbell originates a SIP call to the user smartphone. The ingress to the appl. server shall be a live view from the camera. Users have to set up a VOIP account on Reolink SIP servers.

@shayla Can you please let us know if rich notification will be extended to other cameras? And is there any plans to introduce call outs when the doorbell button is pressed similar to what is being done by your competitors.

[user_711725607157890_711725607157890]

@joseph_1979 the doorbell itself can technically be used as the sip server as the doorbell is running Linux. the doorbell itself can technically also be used to send push images just like it does for normal push notifications.

[joseph_1979]

@user_711725607157890_711725607157890 No. It has to be a SIP client and requires a SIP account with a service provider. As you know it is not always easy to setup SIP with a service provider due to various specific requirements. Some require PPI, some Rel100, etc. I have been through this with a number of customers who migrated from ISDN to SIP and new SIP services.

[user_711725607157890_711725607157890]

@joseph_1979 no it doesn't. I'm running a sip server off of my Nvidia Shield TV. it can be a direct ip to ip. as long as ports are configured. hell it doesn't even have to be sip. is the video right now sip?? no. all they would need to do is make a call screen in the app so when doorbell is pressed sends to app to answer or decline it doesn't have to be sip at all.

[user_711725607157890_711725607157890]

This post is deleted!

[user_657472400732223_657472400732223]

@joseph_1979 Can this feature please come to the PoE v2 model as well? I am happy to pay the subscription cost, but cannot see why this is not possible with the PoE model. It is also not explicit on the product page when purchasing.

Another consideration is differently styled notifications based on motion detection or a doorbell press. They look virtually identical on my iPhone.

[joseph_1979]

@user_657472400732223_657472400732223 Reolink has to implement it. I am a customer. Once there is a SIP client then you can connect to any VOIP operator through a subscription unless Reolink can provide this service. Wyze and Arlo provide their own VOIP.

As for distinct ringtone, we have been asking Reolink to implement this but so far the only distinct ringtone is when pressing the button the the doorbell. We have asked different ringtone for object type and and even camera. All I can suggest is to submit your request to support on support @ reolink . com. The more requests they receive the higher the probability of being implemented.