FE-P Fisheye camera not ONVIF compliant

[user_743987364598005_743987364598005]

I just purchased the panoramic fisheye model as it was advertised as being ONVIF compliant. I also have two Reolink E1 Pro cameras that are ONVIF compliant so I had no concerns when buying the FE-P.

However... while my Luxriot NVR can connect to the FE-P and stream video just fine, as soon as the camera detect movement instead of signaling the movement to the NVR, it causes the video to *not* being recorded by the NVR. Whenever this happens, I can still view the video just fine using the Reolink apps, it's just that there seems to be an issue with ONVIF.

The camera is running firmware v3.0.0.1901_23032202, and when doing a check for new firmware, the camera reports it's runnign the latest.

HOWEVER...

When checking the official onvif website www[.]onvif[.]org/conformant-products to see if the camera is indeed certified... it turns out that the certification only applies to a new firmware (v3.0.0.1987_23041503) that is not publicly available.

Can reolink please make that firmware available to see if it resolves the issue with the detection causing the NVR to stop recording? The FE-P model does not even appear in the list of available cameras on the firmware download page...

[joseph_1979]

@user_743987364598005_743987364598005 The download center is not up to date and I suggest you that every quarter you email support to check if there is a new fw. The auto upgrade is not yet deployed on most of the cameras.

[user_744407940718826_744407940718826]

@user_743987364598005_743987364598005
However, some manufacturers maybe not willing to offer thisIpc compatible software.

[user_883872467599574_883872467599574]

I just purchased the panoramic fisheye model as it was advertised as being ONVIF compliant. I also have two Reolink E1 Pro cameras that are ONVIF compliant so I had no concerns when buying the FE-P.

However... while my Luxriot NVR can connect to the FE-P and stream video just fine, as soon as the camera detect movement instead of signaling the movement to the NVR, it causes the video to *not* being recorded by the NVR. Whenever this happens, I can still view the video just fine using the Reolink apps, it's just that there seems to be an issue with ONVIF.

The camera is running firmware v3.0.0.1901_23032202, and when doing a check for new firmware, the camera reports it's runnign the latest.

HOWEVER...

When checking the official onvif website www[.]onvif[.]org/conformant-products to see if the camera is indeed certified... it turns out that the certification only applies to a new firmware (v3.0.0.1987_23041503) that is not publicly available.

Can reolink please make that firmware available to see if it resolves the issue with the detection causing the NVR to stop recording? The FE-P model does not even appear in the list of available cameras on the firmware download page...

You need to email support quarterly to check for updates. They do not update the download centre regularly.

[Batimat_SBG_703519512260759]

I have the EXACT same problem.

Reolink sells the FE-P camera on their website. But there is no model listet in the download center section. Auto-Update and manual update inside the reolink app says, that the firmware is the newest.

But it is obviously not!

[joseph_1979]

@batimat_sbg_703519512260759 You need to go to Reolink Download Center and check the firmware. The one added in the cameras is not working.

[j_haegele_657971761856547]

Now ONVIF Page says "v3.0.0.3256_2405131415" is the newest firmware for the FE-P ???

What's up Reolink???