Camera dissapers again on latest client for windows

[Koach_401182455079094]

Re: Camera dissapers on latest client for windows
Have just dowloaded the latest Reolink cient(v 8.14.0 - October 25, 2023) for Windows and I am experiesing the same camera dissapearing and doubling up issue as the previous version.

Now using an old version (v8.2.6.0 - 2021) that seems to work, slower but ok.

Any suggestions?

[joseph_1979]

@koach_401182455079094 Try to add it using its UID. I too have issues with v8.14.0 where the control icons are not visible. I revert back to v8.12.1 while they are investigating.

[Koach_401182455079094]

@joseph_1979 I have tried the UID method but same thing is happening

[joseph_1979]

@koach_401182455079094 So prior to the 64 bit v8.14.0 you were using the 32 bit v8.2.6. Which Windows you have on your PC? Do you get the camera on the left hand side window under 'Device'? If yes try to dag it to the live view.