IOS App 3.3.33.145 slow connection over 4G

wictod

Hi,

I am having issues connecting over 4G to a variety of cameras in two different locations. Basically it takes an age for the connection succeeded message to complete on the individual cameras. I have checked the 4G connection and it's faster than the broadband I have so shouldn't be an issue, have it tried out and about and getting up to 36Mbps on the 4G but still issues connecting. If I use Wi-Fi it works a lot quicker... are there any known issues with IOS client 3.3.33.145 and 4G connectivity. Everything is configured correctly and it does connect eventually but is useless if you need a quick inspection of the cameras..

Cheers

wictod

Ok I reckon this problem has been fixed by an IOS client update to 3.3.34.154 which was available this morning. Thanks Reolink for getting the patch out pretty quickly.

Bob

Thanks for the feedback. Reolink Engineers are always paying attention and try everything they can to solve issues for dear customers