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    Javescript errer en Wendows 11 Client

    Reolink Client & APP
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    • user_759542896279702_759542896279702
      user_759542896279702 last edited by

      I had to misspell everything because of your horrible "search from title bar" feature. Good job.

      We have two remote sites. One is on a private fiber connection, the other is a Comcast modem.

      The app (v8.14.2) run just fine then the Comcast modem site goes offline after a long period of time. The video disappears and is replaced with a "play" triangle button. When I close the app to restart the client, I get this error:


      Then I close this window, restart the app, and it works fine for another long period of time.

      Additionally, this site has poor internet.

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        • joseph_1979
          Joseph Global Moderator @user_759542896279702 last edited by joseph_1979

          @user_759542896279702_759542896279702 The other side of the client closed the connection and client was unable to re-establish connection. Ensure you have a good bb connection.

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          • user_759542896279702_759542896279702
            user_759542896279702 @Joseph last edited by

            @joseph_1979 Ah, thank you. We are in the process of upgrading the modem to see if that helps. There is also a rumor that someone dropped fiber nearby. Crossing fingers.

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