Reolink Video Doorbell Wifi cannot be updated to the newest firmware

[pawel_805860482855100]

I recently tried to upgrade the firmware in my Reolink Video Doorbell Wifi

Model D340W
Hardware No. DB_566128M5MP_W
Old version v3.0.0.2987_23112500

I downloaded the new firmware v3.0.0.3215 double checking the model and HW number.
I updated the firmware twice using the Mac client software because it appeared to work but when I checked the camera info, it indicated the old version was still installed.
I tried to reboot, and restore to factory settings. Nothing helps, the version is still old.
And it seems that I can update it infinitely number of times and the version still will be old.

[joseph_1979]

@pawel_805860482855100 I suggest you to take it up with support on support(@)reolink(dot)com

Never had such an issue and never seen it reported.

[H260_810813567099020]

@pawel_805860482855100 Mam ten sam model i dokładnie taki sam problem z aktualizacją. Czy znalazłeś rozwiązanie? Mam też drugi taki sam wideo dzwonek kupiony na aliexpress model ma oznaczenie "Reolink Video Doorbell WiFi" i aktualizował się bezbłędnie.