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Doorbell PoE causes unstable connection

Discussion About Products

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user_726740213256441 last edited by

Hi,
When I connect the Doorbell PoE to the network, the connection to my other cameras (TrackmixPoe, E1 Outdoor PoE, RLC-842a) is interrupted. The connection to the doorbell is also not stable when I connect it on its own...
No improvement directly on the router either.
Without the doorbell, the other cameras run stably in High mode
Firmware is DB_566128M5MP_P.3215_2401262241

Does anyone have any idea what the problem is?

Thanks in advance,

Regards,
Elmar
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Joseph Global Moderator @user_726740213256441 last edited by joseph_1979

@user_726740213256441_726740213256441 Disconnect the other cameras and connect the Doorbell. Take a wireshark trace and see what is happening.

Do you have an NVR?

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user_726740213256441 @Joseph last edited by

@joseph_1979 Hi, thank you for the quick reply.
I have synology surveillance for the other cameras, but doorbell not activated yet.
All cameras are connected to a PoE switch (60W), which is connected to the router.

I'll have a look at Wireshark tomorrow.
Thank you.

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