RLC823S2 Auto tracking and return to patrol mode

Jim

Hello support, I have been waiting to purchase a ptz camera ( probably 3 actually) for over a year now. The reason being that I like the reolink cameras and now the new RLC823 s2 but I have been put off by the fact that the issues raised by other customers who bought the rlc823a with the fact it didn't autotrack whilst discovering a person or car in patrol mode and then return to patrol mode a short while after ending the object tracking.
I would like to ask if these features have finally been addressed or are still ongoing as this would be one of the main reasons for me to buy this camera. If it has been addressed great, but if it hasn't are you likely to solve the issue soon or should I buy another camera that does.
Thanks
Jim

JohnBee

Having just purchased a 823S2, I am completely baffled to find no tracking in patrol mode, thus severely limiting the turret cam - I mean, why?

As the whole point of motion tracking is to cover more area, not to mention, a camera with a very narrow fov, it makes no sense whatsoever that this be an issue with current models - and yet, that is precisely the state of things

Needless to say, I will not be keeping this camera, though I wish Reolink would be more attentive to such oversights, and for such a capable camera, it doesn't make any sense that such issues continue be brought up by customers - ie, brought-up years ago