Camera names issue

[andgab81_426516035567839]

Hello, with the last revision of the APP (using the iOS version) and a NVR RLN8-410, on the app the camera channels names are having issues. sometimes i can see on the app screen the right name, some other times the channels are with default names (channel 01, etc). No issue connecting from the client on my PC, i can see correctly and all the times the camera names. Push notifications anyway report the correct name of the camera.

it's not a big issue, but if maybe given by last app revision, is it possible to have a look to it, maybe it could be a little bug? Anyone having the same problem?

Thanks,

Andrea

[joseph_1979]

@andgab81_426516035567839 I saw similar complaints and seems an IOS appl issue. Email support.

[tomsreolink]

@andgab81_426516035567839

>Anyone having the same problem?

Yeah Andrea I noticed this a couple days ago (all my cams showing not their Name but instead channel0x) but this morning their proper names are showing again. Probably fixed with Version 4.45.1 just today? Both iPhone iOS and iPad OS now working again.

[user_833677337575569_833677337575569]

@andgab81_426516035567839 Verify that your iOS device maintains a stable network connection, preferably on the same local network as the NVR. This ensures that the app can communicate effectively with the NVR.