TrackMix: How to switch between clear/fluent feed in the app ?

[Seb_526812765704330]

When watching the live feed or playback with the TrackMix, there is no option to switch the feeds between High/Low res like there is on my other cameras. The icon is just not there.
I'm not sure if that's recent, because I think I remember being able to do that previously... Or has the option moved somewhere else for this type of camera ?

[joseph_1979]

@seb_526812765704330 Just select the wide view only and you can set it.

[Seb_526812765704330]

@joseph_1979 How do I select one particular feed ? I tried to tap/double-tap on one in the live view, but it just zooms in/out and leaves the 2 feeds

[joseph_1979]

@seb_526812765704330 Click the 4th icon when you are in live view. It shall change between wide view and wide/Telephoto view. Then you shall see low/high below.

[Seb_526812765704330]

@joseph_1979
I must be missing something then because the 4th icon (at the bottom) for me is the video recording

[Seb_526812765704330]

I’ve just figured out that the issue is down to the default player being set as Full screen mode. It doesn’t look like there’s an option to change stream quality for the Trackmix with this.
Switching back to Classic player, a new icon allows me to focus on 1 stream and I can then change the quality.

[joseph_1979]

@seb_526812765704330 Uh didn't know you were on full screen. However, I suggest you to submit your request to support on support @ reolink . com