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    Concerns about Reolink Camera Access Security

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    • wisemanjaw
      user_846994761957606 last edited by

      I have developed some security type concerns over several new cameras I've purchased.

      1. After registering all of my cameras on the Reolink website for warranty, I began to wonder why the camera’s UID was needed for the registering when the Serial Number is already available. Isn’t the product-UID used to access the device from OUTSIDE of your home’s LAN? Then I realized that there doesn’t seem to be a way to edit and remove those UID numbers from the Reolink website. How can I remove these numbers off of the Reolink website where they are recorded?

      2. After I had purchased a new Duo3 and connected it up to my home network, shortly after that my network security (provided by AT&T) blocked an attempt that it made to access an outside IP address at 129.146.110.167. Why in the world would my camera be trying to “phone home” (or whatever it was doing out there)? I have not set up any kind of cloud service for it to use. What is going on here?

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        • Crimp On_62210811129
          Crimp On @user_846994761957606 last edited by

          Almost every "Internet of Things" device that I am aware of opens a connection to the manufacturer cloud so that the smartphone app can communicate with the device. (smart plugs, cameras, garage door openers, light bulbs, etc. In order to access a Reolink camera from the internet using the Reolink app, the user has to have (a) the UID, and (b) the camera password.

          Fascinating that the AT&T system identifies the specific device which opened a connection to a remote IP address. Was there a specific "alert" about this specific connection (as opposed to the thousands of other connections made all day long by other devices)?

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          • user_867198496854215_867198496854215
            user_867198496854215 @user_846994761957606 last edited by

            @Drive Mad: I'm thinking this too! I have been interested in this camera for a long time and now have the opportunity to own one. What you said is exactly what I'm worried about, didn't set up any cloud service but still.

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          • Crimp On_62210811129
            Crimp On last edited by

            I believe for Reolink their "Cloud Service" refers to the ability to store video recordings "in the cloud", in addition to on an SD card in the physical camera. (If someone steals the camera, the SD card is no longer accessible.)

            As far as I am aware, the only way to prevent Internet of Things devices from opening an internet connection is to block them at the customer router. Some home routers have an option to "Block Services", which prevents specific devices from using the internet.

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