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    New NVR8-410 not connecting to IPC_388M cameras

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    • john_520498202652923
      john last edited by

      My existing Reolink NVR died so I got a replacement going with the NVR8-410.
      This new box is connecting to the Reolink cameras but it's not able to get a stream from the Swann IPC_388M cameras firmware 541_17051800.

      It accepts the password and connects to the camera. The camera info screen shows a loading spinner, then the details of the camera appear on the screen, then it all disappears and goes back to the loading spinner. It does this cycle every few seconds.
      It never connects to a video stream.

      Does anyone know how to get these cameras working on the new box?

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        • joseph_1979
          Joseph Global Moderator @john last edited by

          @john_520498202652923 I have never came across anyone integrating cameras from other suppliers using Reolink NVR.

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          • john_520498202652923
            john @Joseph last edited by

            @joseph_1979
            Reolink and Swann use (or used to) the same hardware and firmware. My original NVR before the one I replaced was a Swann which I ran Reolink firmware on as Swann was many versions out of date. So the hardware has always been compatible between the two. Thats why I was surprised to see most of my cameras not working.

            On the old Reolink NVR, I even had some no name brand cameras which worked fine on it. I would just connect them to the network and they would pop up on the NVR.

            Compatibility with a wide variety of cameras was one of the reasons why I went with Reolink and thought it would still be the case.

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            • joseph_1979
              Joseph Global Moderator @john last edited by

              @john_520498202652923 I wasn't aware of this. I do not have any NVR, just some cameras from Reolink. I use HA and ftping files to an ftp server.

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