Wifi Doorbell, recent firmware issue.

[Hodi_693059887173885]

Reolink Wifi Doorbells

After updating to the latest firmware version that aloud smart detection and hdr to be added to device software. i found that the video quality at night time, significantly became worst at night and fuzzy. also during the daytime with hdr turned off, the images is less sharper in details when zoomed in on the video. it seems like I'm experiencing clarity video issues after this update.

[joseph_1979]

@hodi_693059887173885 I did the upgrade and I noticed this too. I had to switch off the HDR as I was getting flickering of a street light lamp. The anti-flickering parameter didn't help. You may open a ticket with support.

[Scott9990_615758583771236]

@hodi_693059887173885 I'm also suffering the same issue, so have had to turn HDR off following from the firmware upgrade. The issues I was having before with the doorbell intermittently disconnecting are also more pronounced too, seems like it's bottlenecking more as well. I've raised a ticket with support to escalate the issue.

[joseph_1979]

@scott9990_615758583771236 I don't experience any disconnections. Check that the WiFi signal is strong at the location of the camera. Try to connect to the 2.4G band which has longer wavelength and subsequently longer range.

[Chopstix]

@hodi_693059887173885 My porch gets direct sun in the afternoon so even with HDR, faces are dark. We have enough lighting out front that the camera stays in color mode all night so I can't really offer comment on the loss of video quality in the evening.