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    • Bristol Bostons_359629109846183
      Bristol Bostons last edited by

      On July 27, 2025, a severe storm caused damage to our equipment. A lightning strike resulted in the failure of my router, despite it being connected to a surge protector. Upon inspection by the internet service provider, it was confirmed that the router was the source of the issue, necessitating its replacement. Currently, I am experiencing difficulty reconfiguring one of my security cameras. It is mounted 12 feet above ground on a wooden post, making it inaccessible for necessary setup procedures. While attempting a factory reset and subsequent configuration, the camera requires a QR code scan, among other actions. I am seeking suggestions for setting up the camera remotely, without the need to climb closer to the device. Removing the post is not a viable solution.
      It is a  Argus PT Ultra which was purchased last summer.
      Any and all solutions would be greatly appreciated.

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        • big_ted
          tedmanr Global Moderator @Bristol Bostons last edited by

          @bristol-bostons_359629109846183
          If the cameras are still configured to connect to the old wifi network, setup the new router/modem with the exact same wifi name and password, the cameras should then just reconnect.
          If they have been reset, then I believe you will still need to go through the setup process.

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          • joseph_1979
            Joseph Global Moderator @Bristol Bostons last edited by

            @bristol-bostons_359629109846183 Replace the SSID and the password on the new router with the old ones and cameras shall connect automatically.

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