NVR fine on local network but not whilst viewing on data

[user_672090474369107_672090474369107]

Hi all, still cant fix this issue, all cams play perfectly on the network around the house on wifi (LAN), even at the end of a media player finer extension . however as soon as i flip to data outside my network they fail to log in.
some exisiting cameras still play but any running through the NVR will just not connect. this has all happened since i ungraded my firmware to the new spec and all seemed great but none on data since the upgrade. also cant get NVR to work on reolink client. any ideas on problem fixing?
thanks in advance.

[KimchiGUN]

@user_672090474369107_672090474369107

The ones that are connected to the NVR, did you add the NVR to your phone app per the UID?

[user_672090474369107_672090474369107]

@kimchigun thanks,I fixed the issue by removing the NVR from my phone and reinstalling it by using the QR code from the NVR on my monitor . bingo instantly we are back to where we were before firmware updates (but with all updates completed) . i can view all cameras on the nvr on network and on data via my phone. i think the firmware update was poor because lots of people have reported problems after updating firmware. however for now, all seems good, thanks for your help.