Really really Bad

mrleehy89

I hardly used the Argus camera and the lithium batteries died so I contacted Reolink for help and they told me to plug it into a secret Micro USB port hidden on the camera and send the password to allow their engineers to examine it to see what went wrong; I did that and they confirmed that the camera was hardly used but they don’t know what went wrong.
I then tried to access the camera settings only to learn that they had changed the password and did not tell me, so now I cannot access the camera. I contacted them and still waiting to get a reply. I have no idea why they changed the password, I even tried pressing the reset button but that is not working to reset the password.

Crimp On

If you press a paperclip into the reset hole long enough, it will "reset to factory settings" which means you have to set the camera up from scratch.

Carl

Hi sorry for the bad experience, could you please take a screenshot of this post and send an email to the support@reolink.com? We will check it for you soon. Thanks.