Reolink Client Crashes

warrenwill

Almost every morning when I'm in the Playback mode and hit Play, the Client software crashes. The program disappears from the screen and I have to start it up again. It usually plays after the initial fail. It doesn't seem to matter which of my four cameras I'm looking at.

Carl

Hi, may I know what's the version of the software you used? And did you get any error message when the program crashed? Please try to contact our support team to check it, refer to https://support.reolink.com/hc/en-us/requests/new.

s odonnell1981

Hi, was there a fix to this issue? I am having the same problems.

warrenwill

Yes, I installed a newer software version for Reolink Client for Windows. V7.2.2.28
This fixed the problem.

Carl

The version of Reolink Windows Client has upgraded to the V7.2.2.33. You can go to the Download Center to find the latest software version. Thank you for supporting Reolink.

Crimp On

Does Reolink publish a "change log" describing how this version differs from the previous version?

Carl

Please send an email to support@reolink.com. Our support team will compare the difference between the new version and the previous version for you. Thanks.

Crimp On

Oh, dear. How disappointing. Publishing a "change log" is pretty much a standard procedure in the computer industry. If there is a document that the support staff can access, most companies simply make the document public or even include it with the new release. (See releases of Wireshark, CCleaner, for example.)