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    IP Camera Viewer

    Reolink Client & APP
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    • peterg_15714623025
      peterg last edited by

      I am using the free IP Camera Viewer software (only have 4 cams to watch) and the Reolink Client crashes my small system when i add 3rd camera. However, I am using the RLC-422 Dome camera and it's not listed in the software. Is there a "compatible" camera model/brand I can use that will work in the format?

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      • jallis711_45250805541
        jallis711 last edited by

        Has anyone gotten a rlc-423 to work with IP CAMERA Viewer app? I have even been in contact with Robert Chou and to no avail. Support has been no help either.

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        • audrdem_38325325504
          audrdem last edited by

          On Ch.# need to write media port, by defoult 9000

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          • jallis711_45250805541
            jallis711 last edited by

            Works half assed. I need to be able to get to it from outside my lan using my internet IP address..

            audrdem_38325325504 1 Reply Last reply Reply Quote 0
            • audrdem_38325325504
              audrdem @jallis711 last edited by

              Works half assed. I need to be able to get to it from outside my lan using my internet IP address..



              Then You need to use/write WAN IP

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              • jallis711_45250805541
                jallis711 last edited by

                Putting in WAN UP does not work at all.I challenge anyone to show me it works.

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                • audrdem_38325325504
                  audrdem last edited by

                  All Reolink ports must by open on the router. For my this app works without problems.

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                  • jallis711_45250805541
                    jallis711 last edited by

                    Got it to work with rstp setting but not http/onvif. But no PTZ. IF I had known how incompatible it was I would have bought another camera.

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                    • audrdem_38325325504
                      audrdem last edited by

                      Try Reolink app.

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                      • jallis711_45250805541
                        jallis711 last edited by

                        That defeat the purpose of having one app for all my IP cams.

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                        • hybris_504591858819267
                          hybris last edited by

                          Hello;
                          With IPCamViewer Pro I can use
                          Original Réolink RLC-420-5MP => IPCamViewer configured With IP externe and server Port Non SSL and RLC-410
                          Original Réolink RLC-423 => IPCamViewer configured With IP externe and server Port Non SSL and RLC-410
                          Original Réolink C2-Pro => IPCamViewer configured With IP externe and server Port Non SSL and RLC-410

                          it work correctly ....

                          but with original Reolink RLC-823A and RLC-823A it's not possible to configure the cam in IpcamViewer : No preview video available ???
                          Dit you have informations
                          Thanks

                          Reolink Lorenz abommaro_373_360329751683201 2 Replies Last reply Reply Quote 0
                          • Reolink Lorenz
                            Lorenz Administrators @hybris last edited by

                            @hybris_504591858819267 Hi there, the ONVIF/RTSP ports are disabled by default with the latest firmware on the 823A camera. You will need to go to the port settings and re-enable the ONVIF/RTSP ports for third-party software integration. Hope this helps.

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                            • abommaro_373_360329751683201
                              abommaro_373 @hybris last edited by

                              Hello, Lorenz,
                              Thanks for information
                              I active ONVIF/RTSP on 823A ... But i don't undestand how configure this new caméra on IpCamViewer ...
                              In my message Old cam Réolink RLC-420-5MP , Réolink RLC-423, Réolink C2-Pro
                              work correctly with private Ip and Private Port of each cam ...
                              Thanks

                              Reolink Lorenz 1 Reply Last reply Reply Quote 0
                              • Reolink Lorenz
                                Lorenz Administrators @abommaro_373 last edited by

                                @abommaro_373_360329751683201 Thank you for the feedback. It is possible that the third-party software won't accept the H.265 codec as the RLC-823A comes with H.265 video format and the 420, 423, and C2 Pro with H.264.

                                To stream the video feed to the third-party software, you will need to use a substream and switch the video codec to H.264. Click here to learn more about the RTSP URL in substream, https://support.reolink.com/hc/en-us/articles/360006240073-Request-for-RTSP-URL

                                Hope this helps.

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                                • hybris_504591858819267
                                  hybris last edited by hybris_504591858819267

                                  Hello,

                                  Thanks for informations ...

                                  I have a lot of questions :

                                  I read information : https://support.reolink.com/hc/en-us/articles/360006240073-Request-for-RTSP-URL
                                  and i try to use VLC :

                                  With Reolink RLC-420-5MP H264 Ip : 192.168.1.120 I try to use

                                  rtsp://admin:password@192.168.1.120:554//h264Preview_01_main
                                  It does't work.

                                  Port 554 RTSL corretly set.

                                  With Reolink RLC-811A H265 192.168.1.120

                                  rtsp://admin:password@192.168.1.120:554//h265Preview_01_main
                                  It does't work.

                                  I try to use IpCamViewer Android With Onvif Config ...

                                  With Reolink RLC-811A
                                  H265
                                  192.168.1.120
                                  RSTP : 554
                                  OnVif : 8200 ..
                                  It work correctly in local mode with Ip Adress : 192.168.1.120

                                  But with external accès (My own ip Adress Box) It doen't work ...

                                  Port 8200 Check : Port open ...

                                  Can you help me ... Thanks ...

                                  Reolink Fiona 1 Reply Last reply Reply Quote 0
                                  • Reolink Fiona
                                    Reolink Fiona Administrators @hybris last edited by

                                    @hybris_504591858819267 Have you upgraded your firmware to the latest version? You can try to download the firmware on our download center and upgrade the camera with the latest firmware to try again. If it still can't work, you can contact our support team and our tech will help you with this specific case.

                                    Submit a request – Reolink Support

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                                    • hybris_504591858819267
                                      hybris last edited by hybris_504591858819267

                                      Hello,

                                      All my reolink Cam upgrate to last version :
                                      RLC-811A => 647
                                      RLC-823A and RLC-811A => 956 ...

                                      I send message to support team to help me ..
                                      Thanks ...
                                      Hybris

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