IP Camera Viewer

[peterg_15714623025]

I am using the free IP Camera Viewer software (only have 4 cams to watch) and the Reolink Client crashes my small system when i add 3rd camera. However, I am using the RLC-422 Dome camera and it's not listed in the software. Is there a "compatible" camera model/brand I can use that will work in the format?

[jallis711_45250805541]

Has anyone gotten a rlc-423 to work with IP CAMERA Viewer app? I have even been in contact with Robert Chou and to no avail. Support has been no help either.

[audrdem_38325325504]

On Ch.# need to write media port, by defoult 9000

[jallis711_45250805541]

Works half assed. I need to be able to get to it from outside my lan using my internet IP address..

[audrdem_38325325504]

Works half assed. I need to be able to get to it from outside my lan using my internet IP address..

Then You need to use/write WAN IP

[jallis711_45250805541]

Putting in WAN UP does not work at all.I challenge anyone to show me it works.

[audrdem_38325325504]

All Reolink ports must by open on the router. For my this app works without problems.

[jallis711_45250805541]

Got it to work with rstp setting but not http/onvif. But no PTZ. IF I had known how incompatible it was I would have bought another camera.

[audrdem_38325325504]

Try Reolink app.

[jallis711_45250805541]

That defeat the purpose of having one app for all my IP cams.

[hybris_504591858819267]

Hello;
With IPCamViewer Pro I can use
Original Réolink RLC-420-5MP => IPCamViewer configured With IP externe and server Port Non SSL and RLC-410
Original Réolink RLC-423 => IPCamViewer configured With IP externe and server Port Non SSL and RLC-410
Original Réolink C2-Pro => IPCamViewer configured With IP externe and server Port Non SSL and RLC-410

it work correctly ....

but with original Reolink RLC-823A and RLC-823A it's not possible to configure the cam in IpcamViewer : No preview video available ???
Dit you have informations
Thanks

[Reolink Lorenz]

@hybris_504591858819267 Hi there, the ONVIF/RTSP ports are disabled by default with the latest firmware on the 823A camera. You will need to go to the port settings and re-enable the ONVIF/RTSP ports for third-party software integration. Hope this helps.

[abommaro_373_360329751683201]

Hello, Lorenz,
Thanks for information
I active ONVIF/RTSP on 823A ... But i don't undestand how configure this new caméra on IpCamViewer ...
In my message Old cam Réolink RLC-420-5MP , Réolink RLC-423, Réolink C2-Pro
work correctly with private Ip and Private Port of each cam ...
Thanks

[Reolink Lorenz]

@abommaro_373_360329751683201 Thank you for the feedback. It is possible that the third-party software won't accept the H.265 codec as the RLC-823A comes with H.265 video format and the 420, 423, and C2 Pro with H.264.

To stream the video feed to the third-party software, you will need to use a substream and switch the video codec to H.264. Click here to learn more about the RTSP URL in substream, https://support.reolink.com/hc/en-us/articles/360006240073-Request-for-RTSP-URL

Hope this helps.

[hybris_504591858819267]

Hello,

Thanks for informations ...

I have a lot of questions :

I read information : https://support.reolink.com/hc/en-us/articles/360006240073-Request-for-RTSP-URL
and i try to use VLC :

With Reolink RLC-420-5MP H264 Ip : 192.168.1.120 I try to use

rtsp://admin:password@192.168.1.120:554//h264Preview_01_main
It does't work.

Port 554 RTSL corretly set.

With Reolink RLC-811A H265 192.168.1.120

rtsp://admin:password@192.168.1.120:554//h265Preview_01_main
It does't work.

I try to use IpCamViewer Android With Onvif Config ...

With Reolink RLC-811A
H265
192.168.1.120
RSTP : 554
OnVif : 8200 ..
It work correctly in local mode with Ip Adress : 192.168.1.120

But with external accès (My own ip Adress Box) It doen't work ...

Port 8200 Check : Port open ...

Can you help me ... Thanks ...

[Reolink Fiona]

@hybris_504591858819267 Have you upgraded your firmware to the latest version? You can try to download the firmware on our download center and upgrade the camera with the latest firmware to try again. If it still can't work, you can contact our support team and our tech will help you with this specific case.

Submit a request – Reolink Support

[hybris_504591858819267]

Hello,

All my reolink Cam upgrate to last version :
RLC-811A => 647
RLC-823A and RLC-811A => 956 ...

I send message to support team to help me ..
Thanks ...
Hybris

[user_797305324978306_797305324978306]

Hello, same problem here with RLC-1224A.
Works fine in local but does not work remotely (except web access - but not on ip camviewer)