Users can't have push notification

[user_687502926336176_687502926336176]

Hi - this is such a basic thing that I'm sure I'm just missing something obvious...

I have a number of RLC810A PoE cameras, and they work fine with push notifications from the Reolink app as long as the user is an admin.

However, normal users can't enable push notifications. (Note that in this application [building security] it doesn't matter if all users are forced to the same push notification schedule/camera settings.)

What am I missing? There are tree or four people who need to get these notifications, but they are volunteers to whom I cannot give administrator access.

Thank you!

[joseph_1979]

@user_687502926336176_687502926336176 You are not missing anything. The user account is for preview only and cannot change anything as indicated in this link https://support.reolink.com/hc/en-us/articles/900000605423-Introduction-to-Admin-Account-and-User-Account/

I have asked support to allow the admin have the flexibility to assign privileges to other users. I suggest you to submit your request to Reolink support on support(at)reolink(dot)com (site doesn't allow the inclusion of emails)

[user_687502926336176_687502926336176]

@joseph_1979 Sorry to be an ass (loving the way the forum censored 'assign' in your post) but the link you sent me says:

"As a user account, you can live view and playback, Enable/Disable Push Notifications, and Share Camera."

Edit: Sorry, now I also see "If your user account does not see or cannot open push notification, this will be modified in the future."

This sucks. It's one of the most basic requirements for a security camera. What are Reolink playing at?

I'll email them, but what are the chances they'll tell me how long 'in the future' will take..