Topics tagged under "app" | Reolink Community

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Home Hub Pro feature request, clarification and bug explanation

Hi, I've been testing Home Hub Pro for about two weeks now and there are some shortcomings/bugs that I'd like to point out to the Reolink team. This exposure will be a bit long, but I would like to have official and exhaustive feedback on what will be fixed and implemented in future updates, both on
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Discussion About Products | | Ale

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Choose audio bitrate for android app

I am having problems with audio stuttering in the app using an android 8 phone (does anyone else have this problem?). Gut feel tells me it's the audio bitrate or format that is in use in the app (streaming to vlc on phone or using the web browser is fine but of course you can talk back using these
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Wishlist | | Rodp

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Users can't have push notification

Hi - this is such a basic thing that I'm sure I'm just missing something obvious... I have a number of RLC810A PoE cameras, and they work fine with push notifications from the Reolink app as long as the user is an admin. However, normal users can't enable push notifications. (Note that in this ap
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Reolink Client & APP | | user_687502926336176_687502926336176

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RLC-510A H.264 and H.265 Won't Clear Stream on the Android App and Web Interface Respectively

Good Day EveryoneI got a new RLC-510A (IPC_MS1NA45MP updated to firmware v3.0.0.2839_23102300) last week and I cannot get it to play clear stream video (2560x1440@30FPS) on the Android app unless I switch it to H.265 encoding (the only exception being low-light situations when the IR kicks in). I h
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Discussion About Products | | dbqandersons_348917411348644

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Android app without p2p

Hi, my mobile provider (iliad) for some reasons blocks the p2p connection between the official reolink android app and any reolink cam. I even tried to set up a local openvpn server, but the app for some reason forces its traffic to flow outside the vpn tunnel, hence falling back to my provider netw
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Reolink Client & APP | | user_792131871846559_792131871846559

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Different Time frame for Push Notification for People and Visitors on Doorbell

I want to set up notifications in the push in the app as follows: People only from 0:00 am to 6:00 am so that I get a signal on my phone when someone is walking in the driveway. Not 24/7 because then I get notification when I walk on the driveway myself. I always want a push notification from v
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Reolink Client & APP | | user_785716408287455_785716408287455

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Reolink, your apps are terrible and your support even worse

I first opened a support ticket around six months ago complaining that my 1000Mbs fully wired POE doorbell was suffering from a low speaker volume and communication lag. 15 emails and 6 months later no one has managed to help me. Below should be an eye opener for Reolink management. First problem:
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Reolink Client & APP | | user_780297176101116_780297176101116

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Scroll Timeline

it would be really nice to have the ability to quickly scroll a timeline like the Nest/Google and Unifi cameras. Using the current method is hard to find stuff unless it was caught by motion. Do you guys plan to implement anything like this? Thanks!
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Reolink Client & APP | | Reo_755227363279092

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Events for ALL Cameras in One Place

Would love to have a feature where all of the events from all (or selected) cameras were displayed in one place, this would make it so much easier to view events from multiple cameras. Blink and a lot of other competitors have this feature.
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Reolink Client & APP | | Jake_743584866869413

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Android app playback not possible in Fold 5 big screen

Hello, In Reolink android app, when using the Galaxy Z Fold 5, the Playback button is so hidden that it is impossible to tap it. Thia leads to situation that I can only watch the playback in the outer screen. Even when I start the playback on the outer screen and then open the fold then the Playba
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Reolink Client & APP | | KSK_364546513932470

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#Feature request# Doorbell make smartphone ring not only notify

Hi developers! I am missing the following features referring to the doorbell: Doorbell make smartphone ring and not only notify. New doorbell notification category for the App, so you can activate or deactivate the notifications by category, separated by the cams. Thanks Regards Egmont
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Wishlist | | egmontr_304656000733347

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Argus 3 pro cameras not visible in the app

Hi all, I have just added 2 brand new Argus 3 pro cameras to my wifi, via iPhone. At the very last step, when the app was connecting to the camera - process failed. The camera is connected to wifi, but I am unable to access the camera via the app. I was trying to troubleshoot via the help but I no
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Reolink Client & APP | | valdigre_54429196878

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New app and now problems

New app update and now I have major issues viewing cameras. I basically cannot playback or live view any of the cameras on its highest resolution. The fluent resolution isnt very clear and not great for a business system. I reformatted the nvr and still have the issues. Anyone else experienced t
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Reolink Client & APP | | k84greene_268677521133725

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Zoom TrackMix NVR

No Zoom Feature available on Reolink client or app when connecting TrackMix to it via an NVR.
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Reolink Client & APP | | roccojay12_464195931816139

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RLC-810A not working on app when away from site

Hi, I have an RLC-810A which I have taken from my 4 camera system with an nvr and have installed it at another location with a poe injector. I can connect to it fine when I am on the same network but as soon as I go onto data or different internet it doesn't load. Does anyone know why this is? Is it
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Reolink Client & APP | | harry_517268510953683

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