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    Poor Streaming with Starlink Internet

    Reolink Client & APP
    starlink stream wifi nvr
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    • Curt_646039735799852
      Curt last edited by

      I have a RLK16-1200D8-A that has worked great for months while using it on a local point to point internet service (live in a rural area with limited options). While on this service I could stream remotely on any device I had with no issues. About two months ago we made the switch to Starlink which has been a game changer for us and average over quadruple the speeds of our previous service (up and down speeds). The only issue we have had is our POE camera barely stream now even on fluent if I am not on the same network at our NVR. If I’m on the same network it streams perfectly on clear. This happens on my phone (iPhone with up to date app), my laptop (with up to date client). I have had a ticket open with Reolink support with no luck on resolving the issue. Have turned of the decode setting. Have tried static IP for the system. Have bypassed the Starlink router and used our previous router and still have the same streaming issue. Not sure if this is a Reolink issue or a Starlink issue. Any tips are appreciated! 

      To add to this situation, I have a Argus PT that works perfectly fine if I’m on my home network or streaming remotely, this is why I can’t decide if it is a Reolink or Starlink issue.

      Searched all over to try and find others with the same issue, but have had no luck there either. Reolink was stumped at the fact the WiFi camera streams great on clear and the POE cameras struggle to stream on fluent.

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        • user_629252950196266_629252950196266
          user_629252950196266 @Curt last edited by

          @curt_646039735799852  I just activated my Starlink Kit here in the North of Brazil. Unfortunately, I'm facing the exact same problem as you.
          
          Did you manage to solve it? Thanks


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          • big_ted
            tedmanr Global Moderator @user_629252950196266 last edited by

            @user_629252950196266_629252950196266
            We have been using multiple cameras on starlink in Australia and 99% of the time have no issue. My understanding is starlink has slower uploads than most providers.
            occassionally we get a streaming issue on which I put down to conjestion at that time. Rest of the time starlink works perfect with Reolink.
            We are using Unifi routers and AP's from the starlink router.

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