Reolink GO - new Simcard from O2 (Telefonica Germany)

[fxn_329751914586312]

Hello, my Reolink GO camera cannot establish a network connection. A new IOT SIM card from O2 (Telefonica Germany) is used. This SIM card works perfectly in a smartphone. The 4g reception is good in the test area.

I had read that a new firmware can fix the problem?

best wishes
Felix

[joseph_1979]

@fxn_329751914586312 Have you added the apn?

[fxn_329751914586312]

@joseph_1979 Hy, how can i add the apn? I cant login to the camera without functional simcard.

[fxn_329751914586312]

@fxn_329751914586312 found it and will do a test: https://support.reolink.com/hc/en-us/articles/360009537014-How-to-Import-APN-Information-to-Reolink-Go-Go-Plus/

[joseph_1979]

@fxn_329751914586312 Yes. that's the method.

[fxn_329751914586312]

@joseph_1979 Hy.



The test went well. The camera worked for about 3 months and then stopped working. The same error again. Now I really need the camera again. Would a manual firmware update be advisable?

Thank you.