Garbage in RTSP stream in Motioneye

[Sloma_120279640969456]

Is there any reason why there're ma*sive amounts of artifacting, smearing, and just general issues with the video in Motioneye?. Sometimes ma*sive green streaks will appear on the feed, and almost always there is ghosting, artifacting, and tearing when movement occurs.

Is this ever going to be fixed with 3rd party software?

Is there going to be support for Home A*sistant, especially for motion notifications?

I own RLC-410 5MP PoE version, and I was thinking of buying more but at moment the above is definitely a show stopper for me. So I might go with the compet*tion. Any news?

I need a camera that can be utilized by Home A*sistant either directly or through MotionEye. While at the moment stream works in HA motion notifications aren't so as the recording. Motioneye is the alternative but because of the problems described above it is unusable.

[Carl_31331526639]

Sorry that our camera can't work with the Motioneye at present. You can access the camera via Reolink App or Reolink Client. If you need the motion notification, you can set the push notification and email notification on your camera. Refer to Enable Push Notifications on iOS and Android Phones and Set up E-mail for Reolink Products.
But I will forward your requirement to our R&D staff, you may subscribe our emails to get the newest update: https://reolink.campgn4.com/Subscribe-Us. Thank you for your understanding and patience.

[breaghva_154350511173770]

+1 on the MotionEye issue - I have one RLC-511, but will not buy more unless this is resolved.

[hickey_183920292970668]

I was contemplating buying a couple of RCL-420s and an RCL-423. Glad I did not given the above. I certainly can not consider the Reolink cameras until the RTSP stream issues have been fixed.

So, Reolink are you listening? You are loosing sales because your cameras don't handle RTSP correctly. Maybe someday someone in engineering will wake up and decide to fix the firmware.

[Joseph Wertz_186211365622003]

Finally been setting up some Reolink RLC-420-5mp's and hit this problem.

When I used the URLs from this post: https://reolink.com/topic/rtsp-connection-to-motioneye/ I got garbage artifacts all over the place.

However, when I only used 'rtsp://[CameraIP]' they were gone. Video is clean as a whistle.

Something about those preview pages is causing the issue I guess.

[Cynthia_124785627824270]

Sorry for the inconvenience. If you have problems during operation, could you please send an email to support@reolink.com? Our support team will check it for you soon. Thanks.

[reolink_227481901830399]

Not sure if people overcame this problem or not but when I tried my Reolink 410 5 MP with the following URI it worked no problem, it is the same URI I use in Home A*sistant and what I pa*s to VLC:

rtsp://camera-sidedoor.iot/h264Preview_01_main

Or for Home A*sistant:

rtsp://user:pa*sword@camera-sidedoor.iot/h264Preview_01_main

[dale finney_261461554606230]

I would like to buy reolink cameras but the posts here are disturbing. Also I notice there are no conformant reolink products on the onvif website. What am I missing?

[peter maloney_266950798225645]

I have some RLC-410-5MP (PoE 5MP bullet cameras) with this problem. Programs like mpv, vlc, etc. would spam lots of errors.

Sometimes for days, it seems like it's perfectly fine video, just some errors in the log... but sometimes it has really garbagey output with rainbow colored artifacts, or parts of the screen shift around and back ... sometimes it's only terrible when it's in daytim mode. This was a huge problem for motion detection, having so many false positives that the signal to noise ratio on motion was near 0.

But... I tried RTMP instead, and it seems to work far better. The artifacts and shifting still happen, but much more rarely... like once a week instead of once a minute.