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    Garbage in RTSP stream in Motioneye

    Reolink Client & APP
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    • Sloma_120279640969456
      Sloma last edited by

      Is there any reason why there're massive amounts of artifacting, smearing, and just general issues with the video in Motioneye?. Sometimes massive green streaks will appear on the feed, and almost always there is ghosting, artifacting, and tearing when movement occurs.

      Is this ever going to be fixed with 3rd party software?

      Is there going to be support for Home Assistant, especially for motion notifications?

      I own RLC-410 5MP PoE version, and I was thinking of buying more but at moment the above is definitely a show stopper for me. So I might go with the competition. Any news?

      I need a camera that can be utilized by Home Assistant either directly or through MotionEye. While at the moment stream works in HA motion notifications aren't so as the recording. Motioneye is the alternative but because of the problems described above it is unusable.

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      • Carl_31331526639
        Carl last edited by

        Sorry that our camera can't work with the Motioneye at present. You can access the camera via Reolink App or Reolink Client. If you need the motion notification, you can set the push notification and email notification on your camera. Refer to Enable Push Notifications on iOS and Android Phones and Set up E-mail for Reolink Products.
        But I will forward your requirement to our R&D staff, you may subscribe our emails to get the newest update: https://reolink.campgn4.com/Subscribe-Us. Thank you for your understanding and patience.

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        • breaghva_154350511173770
          breaghva last edited by

          +1 on the MotionEye issue - I have one RLC-511, but will not buy more unless this is resolved.

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          • hickey_183920292970668
            hickey last edited by

            I was contemplating buying a couple of RCL-420s and an RCL-423. Glad I did not given the above. I certainly can not consider the Reolink cameras until the RTSP stream issues have been fixed.

            So, Reolink are you listening? You are loosing sales because your cameras don't handle RTSP correctly. Maybe someday someone in engineering will wake up and decide to fix the firmware.

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            • Joseph Wertz_186211365622003
              Joseph Wertz last edited by

              Finally been setting up some Reolink RLC-420-5mp's and hit this problem.

              When I used the URLs from this post: https://reolink.com/topic/rtsp-connection-to-motioneye/ I got garbage artifacts all over the place.

              However, when I only used 'rtsp://[CameraIP]' they were gone. Video is clean as a whistle.

              Something about those preview pages is causing the issue I guess.

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              • Cynthia_124785627824270
                Cynthia last edited by

                Sorry for the inconvenience. If you have problems during operation, could you please send an email to support@reolink.com? Our support team will check it for you soon. Thanks.

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                • reolink_227481901830399
                  reolink last edited by

                  Not sure if people overcame this problem or not but when I tried my Reolink 410 5 MP with the following URI it worked no problem, it is the same URI I use in Home Assistant and what I pass to VLC:

                  rtsp://camera-sidedoor.iot/h264Preview_01_main

                  Or for Home Assistant:

                  rtsp://user:password@camera-sidedoor.iot/h264Preview_01_main

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                  • dale finney_261461554606230
                    dale finney last edited by

                    I would like to buy reolink cameras but the posts here are disturbing. Also I notice there are no conformant reolink products on the onvif website. What am I missing?

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