1163 byte files uploaded?

[phirephoto_633457091563556]

Hi all,

I have 3 cameras on a NVR. All cameras have identical settings - to upload any motion detected to my FTP server (everything is on the same LAN).

However only one of the cameras is always uploading 1163 byte - exactly - files. And a number of the files are WAY too short. I have all the settings set at the longest - so it should record as long as possible after motion stops, but as you can see the videos are only a few seconds long (the 1 / 2 MB files) and the 1163 byte files are garbage.

Any suggestions? Rebooted both NAS and camera, latest firmware, etc. Can't reload firmware as it tells me it already has the latest firmware. It's a trackmix WiFi & 8 channel NAS.

Thanks.

[joseph_1979]

@phirephoto_633457091563556 As a test, try to change the transport mode from auto to port. Do you have any motion (or Other) enabled?

As for the fw, you need to go to their Download Center. The auto/manual update on the camera doesn't work.

[phirephoto_633457091563556]

@phirephoto_633457091563556 As a test, try to change the transport mode from auto to port. Do you have any motion (or Other) enabled?

As for the fw, you need to go to their Download Center. The auto/manual update on the camera doesn't work.

Tried changing to port, same issue. This just started, so I'm hoping it's not a camera going bad.

But what I mean is I have the latest firmware, so near as I can tell I can't force a firmware reload - if I go to the camera settings, and upload firmware, it says something like you're already on this firmware and fails to install.

[phirephoto_633457091563556]

@phirephoto_633457091563556 As a test, try to change the transport mode from auto to port. Do you have any motion (or Other) enabled?

As for the fw, you need to go to their Download Center. The auto/manual update on the camera doesn't work.

Tried changing to port, same issue. This just started, so I'm hoping it's not a camera going bad.

But what I mean is I have the latest firmware, so near as I can tell I can't force a firmware reload - if I go to the camera settings, and upload firmware, it says something like you're already on this firmware and fails to install.


Here's the screen shots.. And just tried changing it to pasv.

Also what's odd is I'm getting "camera has detected video loss frequently. Nothing has changed with the cameras since they were working a week ago, but now I'm seeing higher ping times (well, I don't know what ping times were before so can't say for sure when it started. Unfortunately wired isn't an option BUt I'm not seeing any packet loss, just a tad high ping times but not abnormal (to me?)
There's 2 cameras maybe 30 feet apart . one is fine, the other isn't. Identical settings.




Fine camera:

Ping statistics for 192.168.1.183:
  Packets: Sent = 119, Received = 119, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:

  Minimum = 41ms, Maximum = 162ms, Average = 66ms

Camera uploading odd files:

Ping statistics for 192.168.1.84:
  Packets: Sent = 64, Received = 64, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
  Minimum = 45ms, Maximum = 467ms, Average = 170ms

[phirephoto_633457091563556]

@phirephoto_633457091563556 I can't attach a screenshot of my alert settings: Forum says it goes against community standards..

[joseph_1979]

@phirephoto_633457091563556 170ms being on the same network is a bit high. Can you check whether you have any channel congestion? Install WIFI analyser on your smartphone and check it out. You may try to change the channel from the WIFI router. Maybe there are retransmissions.