FTP Error

[Thijs Franssen_801823825027267]

Hi,

Can you help me with this issue. The camera is connecting to the FTP server and all looks good until it sends an unknown command. The camera created all the folders needed but the test still fails.

[Thijs Franssen_801823825027267]

@thijs-franssen_801823825027267

I am not allowed to post the logging.

[Thijs Franssen_801823825027267]

@thijs-franssen_801823825027267

I found that it does not work due to an command which is not supported by sftpgo (https://[censored]/drakkan/sftpgo).
The camera tries to set the mode to stream using this command: MODE S. But this is not supported.

I have read that other cameras have a setting where you can set the mode by using a setting in the menu. Is this also available for the PT Ranger in future?

[joseph_1979]

@thijs-franssen_801823825027267 You can determine this by capturing a wireshark trace. Use Cerberus or FileZilla ftp server.

[user_922824235245768_922824235245768]

@thijs-franssen_801823825027267 Even though I followed your instructions, it still fails. _{poppy playtime chapter 3}

[Crimp On_62210811129]

I have used FTP with several models of Reolink cameras to store recordings on both Cerebus and FileZilla. (Currently using FileZilla.) I debug FTP issues by setting the "debug level" of FileZilla Server and examining the log file. It is not clear (to me) from the description how SFTPGO is being hosted. (locally? on the web?) A brief look at SFTPGO on the web did not turn up information about how to configure logging.

The Reolink cameras support unencrypted FTP (which I use because both cameras and FTP server are on my local network) and FTPS. The "free" FileZilla Server does not support SFTP.

It might be helpful to ensure that your FTP server is accepting either plain (unencrypted) FTP or FTP over TLS (FTPS) and not expecting SFTP.