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    Reolink RLC420 file saving issue

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    • andy2_38351748803
      andy2 last edited by

      I've put up a couple of RLC420 by ay of a test and am using a Synology NAS box to store images.

      So it started recording fine for a couple of days and has now stopped.

      The NAS has lots of spare space (over 3TB) and I cannot see any settings that would cause this.

      Any ideas team?

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      • Bob_30281727886
        Bob last edited by

        Andy, did you set up the cameras to FTP upload the recordings to your Synology NAS station?
        Did you check the folder in the NAS and did you set any size limitation of the folder? If you choose another folder/Save Path, will the FTP upload resume working?

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        • andy2_38351748803
          andy2 last edited by

          Hi and thanks

          Re "set up the cameras to FTP upload the recordings to your Synology NAS station?" - I simply went to the Reolink client - /local settings/record settings and put in the path to the local maaped drive of the NAS box

          No idea where "FTP" is ?

          Best

          Andy

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          • andy2_38351748803
            andy2 last edited by

            Ah - in camera settings / advanced / ftp

            But no idea of syntax- full domain name for NAS or what?

            And port - do i needto open something somewhere in the NAS?

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            • Bob_30281727886
              Bob last edited by

              Re: I simply went to the Reolink client – /local settings/record settings and put in the path to the local maaped drive of the NAS box
              --Andy, that also works. But one thing to note, you need to set the folder size higher here:





              folder-size.png

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              • andy2_38351748803
                andy2 last edited by

                Hi Bob

                Thanks - indeed - I have that set that is in gigabtyes?

                Is 100 GB enough for you?

                Mine is set to .5tb - 500gb

                But just noticed the "record schedule" had been wiped - perhaps thst would do it?

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                • andy2_38351748803
                  andy2 last edited by

                  And yes it seems to have done = self help the best help!

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