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    • andy2_38351748803
      andy2 last edited by

      Can somebody remind me where I set the details for saving video in the reolink client?

      I have version 7.2.2.20 here

      Also can somebody tell me why when the client is recording on 16 November the latest date folder that I can see in where I have it saved dated in the folder title "11142018" and that folder contains no files for 16 November when it is clearly recording?

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      • Crimp On_62210811129
        Crimp On last edited by

        I'm a bit confused. Question 2 seems to indicate that you know the answer to question 1. Please forgive me if this response is not what you are asking for.

        Reolink Windows client 7.2.2.20. Click on the Gear Icon in the upper right corner (see attachment GearIcon). This opens a box with two tabs. Tab 1 has locations for the Capture and Download files. (see attachment Box1). Tab 2 has location for the Recordings. (see attachment Box 2). In the middle of Box 2 is a selection to open up a typical Reolink "schedule" panel. (see attachment Box3).

        In my case, I left these disk locations set to the defaults (C:Capture, C:DownloadFile, C:RecordFile) I do not typically use these functions because I use FTP to transfer recordings directly from my cameras to an FTP server and then use VLC Media Player to look through them later. (I also have a Windows script that runs every night to delete files that are "too short" to be of any use.)

        Just to experiment, I opened the Reolink client, which opened my three cameras, and I clicked on the "Capture" icon in the lower left. Sure enough, three pictures appeared in C:Capture with titles like "Preview_camera-name_date.... Then, I clicked on the movie camera icon and saw the red recording icon appear in each window. Sure enough, inside C:RecordFile, there appeared a folder "11162018", and inside that folder are three mp4 files, one for each camera.

        I believe when the viewing window is in "Playback Mode", the "capture" icon inside each camera window takes a snapshot of whatever recording is being viewed. The floppy disk icon brings up a list of all of the motion recordings for the day. Selecting them causes them to be copied to C:DownloadFile.

        That's question 1 the way I understand it.

        Question 2 is more difficult. Maybe you are looking at a different folder than the one defined. Sometimes I get annoyed with Windows Folders when I change something and it doesn't look like it "happened." Then I have to "View... Refresh" to update the screen. Maybe the folder with today's date is there and will appear if you close the C:RecordFile and reopen it.

        I waited a couple of hours before responding, hoping that someone who "knows things" would have the answer. Sorry if my contribution isn't helpful.
        The Download folder is used to copy entire motion files to the hard drive. Clicking on the
        Gear-Icon.jpg
        Box1.jpg
        Box2.jpg
        Box3.jpg

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        • Crimp On_62210811129
          Crimp On last edited by

          I'm a bit confused. Question 2 seems to indicate that you know the answer to question 1. Please forgive me if this response is not what you are asking for.

          Reolink Windows client 7.2.2.20. Click on the Gear Icon in the upper right corner (see attachment GearIcon). This opens a box with two tabs. Tab 1 has locations for the Capture and Download files. (see attachment Box1). Tab 2 has location for the Recordings. (see attachment Box 2). In the middle of Box 2 is a selection to open up a typical Reolink "schedule" panel. (see attachment Box3).

          In my case, I left these disk locations set to the defaults (C:Capture, C:DownloadFile, C:RecordFile) I do not typically use these functions because I use FTP to transfer recordings directly from my cameras to an FTP server and then use VLC Media Player to look through them later. (I also have a Windows script that runs every night to delete files that are "too short" to be of any use.)

          Just to experiment, I opened the Reolink client, which opened my three cameras, and I clicked on the "Capture" icon in the lower left. Sure enough, three pictures appeared in C:Capture with titles like "Preview_camera-name_date.... Then, I clicked on the movie camera icon and saw the red recording icon appear in each window. Sure enough, inside C:RecordFile, there appeared a folder "11162018", and inside that folder are three mp4 files, one for each camera.

          I believe when the viewing window is in "Playback Mode", the "capture" icon inside each camera window takes a snapshot of whatever recording is being viewed. The floppy disk icon brings up a list of all of the motion recordings for the day. Selecting them causes them to be copied to C:DownloadFile.

          That's question 1 the way I understand it.

          Question 2 is more difficult. Maybe you are looking at a different folder than the one defined. Sometimes I get annoyed with Windows Folders when I change something and it doesn't look like it "happened." Then I have to "View... Refresh" to update the screen. Maybe the folder with today's date is there and will appear if you close the C:RecordFile and reopen it.

          I waited a couple of hours before responding, hoping that someone who "knows things" would have the answer. Sorry if my contribution isn't helpful.
          The Download folder is used to copy entire motion files to the hard drive. Clicking on the
          Gear-Icon-1.jpg
          Box1-1.jpg
          Box2-1.jpg
          Box3-1.jpg

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