[4K Solar +] Security Solutions, We Go Beyond
Product Roadmap: What's Coming Next Learn More
How ColorX Technology Turn Night into Day Learn More
Reolink App v4.39 Released Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
Hi everyone, I had this C2 Pro wifi camera for about a year now and today I changed the memory card to 64 GB and all of a sudden camera stopped focusing. I tried resetting the camera and still no luck. I tried manual focus on the app and it doesnt work either. See the attached file. What could be the problem?ThanksBlurry-Image.jpg
Hi, please check whether the camera has the latest firmware, if not, you can try to upgrade firmware.Refer to to the link to find out firmware and hardware version, https://support.reolink.com/hc/en-us/articles/360004894193-How-to-Find-out-System-Information-via-Reolink-AppRefer to the link to find out the new firmware, https://support.reolink.com/hc/en-us/sections/360002374874-FirmwareIf you fail to find out the new firmware for your camera, you can send an email to our support team support@reolink.com with the camera system information, our support will help you.
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!