Unable to use RLC-810A with NVR
Surej Joseph last edited by
I recently bought RLC-810A and 8 port NVR. I want to use the camera with google home. Therefore the followed the Method1 from this link: https://support.reolink.com/hc/en-us/articles/900000537406-How-to-Connect-PoE-Switch-Router-and-PoE-NVR and connected both Camera and NVR to my POE Switch.
Next i can see the Camera feed in both NVR and straight from Camera in Android app. However the phone app(Android) shows the camera as uninitialized. I initialize the camera by setting admin password and giving it a Name. Afterwards the camera feed in the NVR is lost. Attached is a screenshot from my phone.
Please advice how i can initialize the camera and have the NVR connect to the camera as well.
Cynthia last edited by
Hi there, if you have set the password for the camera, you need to input the password of the camera on the monitor. Please follow the steps in cause 1 in this article, https://support.reolink.com/hc/en-us/articles/360005930374-Video-Loss-in-Reolink-PoE-NVR.