Reolink trackmix wifi

[Rui Santos_493483414995146]

I come to report that since the last update of the reolink app for Android about 2 days ago, when I open the Android app a kind of interference noise is heard. In the application for the PC(Windows) everything is working perfectly.
Any information on this?
Thanks!

[joseph_1979]

@rui-santos_493483414995146 I just upgraded the client on one of my smartphones and noticed a degradation in the audio. Seems they added some digital artefacts to make it continuous. I need to do more tests when I get home.

[Rui Santos_493483414995146]

@joseph_1979 I hope they solve the problem quickly. This is very annoying!

[Reolink Daisy]

@rui-santos_493483414995146 We are not certain about what causes this. Could you contact our support team for troubleshooting? https://support.reolink.com/requests/

[Rui Santos_493483414995146]

@rui-santos_493483414995146 We are not certain about what causes this. Could you contact our support team for troubleshooting? https://support.reolink.com/requests/

Yes, I will try to contact technical support. Strange that this problem only happens on Android. And after the app update.

[joseph_1979]

@rui-santos_493483414995146 I did more tests and didn't hear any noise interference on the TrackMix WIFI. What I noticed is the volume has been reduced.