3D DNR feature missing after firmware upgrade

[workoholicspam_335979423842535]

Hi,

I have a pair of RLC-410W. I recently upgraded to firmware v3.0.0.2356_23062002. Ever since the upgrade, the night time quality is really bad. Unusable. I couldn't understand why, until I realized the "3D DNR" setting is gone. When I bought the camera, one of the main reasons is for 3D DNR. It's not right that you took this feature away. Can I get back 3D DNR in a new firmware update please? Or, can I download the my old firmware to get it back please?

You can see from my comment history that I am a very happy and positive customer. Also, I was thinking of buying a pair of RLC-520WA, but if Reolink chooses to not support products, and their products lose features, then they will lose me as a customer.

We had some night time package thefts, so 3D DNR is a feature we miss. Thank you for your help.

[joseph_1979]

@workoholicspam_335979423842535 I suggest you to email support on support @ reolink . Com

[Westgate]

@workoholicspam_335979423842535 , please let me know what came of this. I know this is an old topic but I just had the same thing happen to me from "NEW" firmware. Why TF would they remove Exposure, Shutter, Backlight, and 3D DNR with the newer firmware? Now my RLC-511 Cameras and RLC-410 cameras with this firmware "update" are useless. I have attached a before and after. Sadly, the only reason I started to update firmware on these cameras was because my RLN36 NVR did not have a timer tab for recording schedule. That turned out to be a BUG IN THE NVR FIRMWARE. geeeez Reolink, seriously.

Here is what Advanced Display Settings were before the new firmware:


The advanced display settings after the firmware update (SMH):