New RLC-411WS Unable to wifi scan

[klmukpilot_43140640104590]

I am trying to setup my new camera, I can connect it via ethernet without any problem and the Reoplink app on my iPhone and Mac sees the camera. However if I try and connect via wifi the panel is greyed out on the Mac app. On the iPhone app the scan shows no connection points.



So far I have not been able to get the wifi working.

Anyone have any ideas as to why the camera is doing this??

[klmukpilot_43140640104590]

To update never got the wifi working so sent the camera back to Amazon, ordered a replacement and this is working just fine, so seems I had a defective unit.

[Carl_31331526639]

To update never got the wifi working so sent the camera back to Amazon, ordered a replacement and this is working just fine, so seems I had a defective unit.

Hi, yes, if the reset cannot solve the issue, it should be the WiFi module defective on the camera and you may also contact the support team for the RMA.
Have a nice day!