FTP parameters issues

[user_860921202528478_860921202528478]

I try to save my records on a NAS synology. It seems I filed the parameters correctly but I have the 454 error : check your network connection. I've already contacted the support but nothing helped me. If someone has a solution or at keast an idea don't hesitate.
Thank you !

[joseph_1979]

@user_860921202528478_860921202528478 Check the thread https://community.reolink.com/topic/6495/ftp-directory-inaccessible-454-error

And can you take a screenshot of how you entered the directory on the camera? There shouldn't be a trailing /.

[Crimp On_62210811129]

FTP 454 error is saying that the user name used to connect to the FTP server does not have permission to access the directory.