Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Top #ReolinkCaptures Awards
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Learn More

    Reolink updates Learn More

    Meet Reolink at IFA 2024! Learn More

    Reolink Q&A Learn More

    Why does the E1 Pro Indoor cam keeps rebooting

    Discussion About Products
    2
    3
    378
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • user_827561404055684_827561404055684
      user_827561404055684 last edited by

      Our E1 Pro indoor cam keeps acting like it is powering on and spins moving the lens then coming back to our viewing position. Sitting in the room with it, this happened 4-6 times in 20 minutes. Not sure how troubleshoot this or what is causing it. The firmware is updated, tried power on/off and disconnect power and reattach. We have the app on 4 devices to watch the feed and each app is connected to the static IP of the camera. The reboot thing only seems to do this during times of recording and not during still times. Can't seem to find logs to tell me what was happening at the time.
      Any suggestions?

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        • joseph_1979
          Joseph Global Moderator @user_827561404055684 last edited by

          @user_827561404055684_827561404055684 Normally this occurs when there is moisture in the reset button.

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
          View 0 replies
        • user_827561404055684_827561404055684
          user_827561404055684 last edited by

          Have put a 2nd camera in there and replaced the memory card with a brand new one. Still reboots when something comes on screen to record.

          Not sure how moisture would get into the reset button plus it has been up for a few days and would assume that would have dried. Also set it up in the lab and not getting this problem.

          What else might be affecting it?? Seems to happen when something needs to be recorded.

          Are there any logs I can access to see if it can tell me what is wrong??

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
            View 0 replies
          • First post
            Last post
          All Categories
          Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
          Never miss Reolink hot deals, news, and updates tailored for you.

          Thanks for your subscription!

          Please enter a valid email address.

          Oops… Something went wrong. Please try again later.

          You are already subscribed to this email list. :)

          Submission failed. Please try again later.

          Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

          Copyright 2025 © Reolink All Rights Reserved.

          Welcome Back!

          Hi there! Join the Commnunity to get all the latest news, tips and more!

          Join Now