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    NVR did not boot up after reset factory

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    • Noom_191991579783319
      Noom last edited by

      I have reset my NVR via sofeware client window after reseted the NVR cannot get ready as normal, then I try to unplug and plugin back the NVR showed Reolink logo and loop back to HDMI out of range.
      IMG_20190925_110000.jpg
      IMG_20190925_110007.jpg

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      • Cynthia_124785627824270
        Cynthia last edited by

        Sorry for the inconvenience. Could you please report this issue to support@reolink.com? We will check it for you soon. Thanks.

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        • Noom_191991579783319
          Noom last edited by

          Yes I have contact from them Sally (Reolink) on duty try to solve now waiting for engineer.

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          • Cynthia_124785627824270
            Cynthia last edited by

            Yes, Sally is following up your case now. We've submitted your issue to our senior engineer and are waiting for the reply. We will help you figure it out as soon as possible. Thank you for your patience.

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