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    Infrared cut toggles every second when set to Auto

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    • trashmailxxx_283998717866163
      trashmailxxx last edited by

      Hi, I have 3 E1 cams.
      When the infrared lights setting is set to Auto, and the light in the room reaches a certain threshold level , the camera starts toggling the infrared cut on and off every second...
      (This is because the camera have only single threshold value, rather than having an Upper threshold value different from lower threshold value like other camera brands have)

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      • Cynthia_124785627824270
        Cynthia last edited by

        Hi
        Sorry that we only have a single threshold value, I will forward this issue to our engineers to see whether we can make further improvement in this issue.
        Would you mind sharing a video to email: support@reolink.com so that we check this issue further?

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